Background
Knowledge Management is entering a new era. The rapid adoption of generative AI, AI agents, enterprise search and digital collaboration tools is fundamentally changing how organisations create, access, share and apply knowledge.
Yet technology alone does not create a knowledge-driven organisation. Organisations continue to face familiar challenges around fragmented knowledge, information overload, knowledge retention, governance, ownership, culture and the ability to turn knowledge into better decisions and measurable business outcomes.
KMDay Amsterdam will bring together knowledge management leaders, practitioners, innovators and technology experts for a two-day exploration of how organisations can build stronger, smarter and more connected knowledge ecosystems.
The event will move beyond theory to focus on real-world experiences, practical approaches and lessons learned—from KM strategy and governance to AI-enabled knowledge, organisational learning, knowledge retention, communities and the future role of the KM function.
The 2027 Focus
The Amsterdam edition will explore a central question:
How can organisations turn knowledge into intelligence, action and measurable impact in an AI-enabled world?
Across two days, participants will hear from leading practitioners, exchange experiences with peers, explore emerging technologies and approaches, and gain practical insights they can take back to their organisations.
Key Themes
AI & Knowledge Management – Building the knowledge foundations required for successful AI adoption.
KM Strategy & Governance – Connecting knowledge initiatives to organisational priorities and business outcomes.
Knowledge Retention & Organisational Memory – Capturing critical knowledge before it is lost.
Digital Knowledge Ecosystems – Connecting people, content, platforms, data and workflows.
Culture, Communities & Collaboration – Creating environments where knowledge flows and people learn from one another.
The Future of KM – Exploring how the KM function is evolving as AI becomes embedded in the enterprise.
From Knowledge to Impact – Demonstrating how effective KM can improve decision-making, innovation, productivity and organisational performance.
Who Should Attend?
KMDay Amsterdam will bring together leaders and practitioners responsible for knowledge, transformation, people, technology and organisational performance, including:
Chief Knowledge Officers and Heads of Knowledge Management
Knowledge Management practitioners and strategists
Business Transformation and Transformation Office leaders
Change Management and Organisational Change leaders
Digital Transformation and Digital Workplace leaders
AI, Data and Technology leaders
Learning, Talent and Organisational Development professionals
Information, Content and Collaboration leaders
Strategy, Innovation and Business Excellence leaders
Process Excellence and Operational Excellence professionals
Leaders responsible for organisational learning, innovation and performance
