In this webinar we will cover
More information ≠ better decisions
AI can make information faster and easier to access, but organisations still need context, experience and human judgement to turn information into meaningful action.
Knowledge depends on people and context
Effective knowledge work is not just about storing and finding information. Collaboration, human exchange and organisational context are essential for creating shared understanding and orientation.
AI adoption requires organisational readiness
Tools like Microsoft 365 and Copilot can unlock powerful capabilities, but their value depends on how well an organisation manages its knowledge, processes and ways of working—not just on having the technology.
Lukas Wünsch
Founder at Connected Knowledge
With a career spanning nearly a decade in Knowledge Management, Lukas Wünsch brings extensive experience in developing knowledge strategies, communities and organizational capabilities in knowledge- intensive organizations. As Founder of Connected Knowledge and Vice President of the German Knowledge Management Association (GfWM), he combines practical experience with a strong focus on the future of knowledge work. His areas of expertise include Knowledge Management strategy, Communities of Practice, Knowledge Sharing, Organizational Learning, AI-enabled Knowledge Work and the role of Microsoft 365 and AI
in connecting people, knowledge and context. He is a regular speaker and contributor to international Knowledge Management communities and conferences.
Preview
AI is already changing the way we work with knowledge. But having more information and faster answers does not automatically create better orientation, decisions or collaboration. In this short session, Lukas Wünsch explores what AI makes visible about the way organisations create, connect and use knowledge. He looks at the role of context, experience and human exchange in turning information into orientation and action, and what this means for organisations preparing for AI adoption. The session also connects these questions to everyday tools such as Microsoft 365 and Copilot, where access to information is only one part of the challenge. The key question: How ready is your organisation to turn AI capabilities into meaningful knowledge work?
Don't miss this opportunity!
Join industry leaders and peers to explore the future of KM.